Privacy Policy

1. Introduction

At Fantastic Kids Toys, accessible via fantastickidstoys.com, we value and respect the privacy of our users. We are firmly committed to ensuring that your personal data is protected and handled in accordance with the highest standards of privacy and data protection. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data, in compliance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable privacy laws.

2. Scope of Policy and Data Controller Role

This Privacy Policy applies to all users of fantastickidstoys.com and governs the processing of personal data obtained through our website, communications, transactions, and services. Fantastic Kids Toys acts as the “data controller” for the purposes of the GDPR and as the “business” under the CCPA in relation to any personal information collected.

If you have concerns or questions related to your data, please contact us at [email protected].

3. Categories of Data Processed

We may process the following categories of personal data:

– Usage Data: Includes information such as your browser type and version, IP address, user session logs, referral sources, pages visited, and website navigation paths.

– Account Data: When you create an account or make a purchase, we collect identifying information such as your full name, postal address, email address, and telephone number.

– Profile Data: Includes data regarding your user preferences, product interests, interaction history, and purchase behaviors.

– Communication Data: Includes records of customer service interactions, contact forms, support tickets, and any other communications you submit to us.

– Technical Data: Includes information collected automatically from your device such as device type, operating system, screen resolution, language settings, time zone, and system settings.

– Transaction Data: Includes order history, payment details (handled through secured third-party payment gateways), delivery address, and receipts.

– Preference Data: Includes your consent preferences with regard to marketing communications, personalized content, and newsletter subscriptions.

4. Legal Bases for Processing

We process your personal data based on the following legal grounds:

– Legitimate Interests: For the improvement of website functionality, fraud prevention, and secure delivery of services, provided these interests are not overridden by your rights and interests.

– Contractual Necessity: To process transactions and fulfill our contractual obligations when you place an order or create an account on fantastickidstoys.com.

– Consent: For sending promotional communications, newsletters, and cookies used for analytics, we rely on your explicit, informed consent.

– Legal Obligation: Where necessary to comply with legal or regulatory requirements, including taxation and consumer protection laws.

5. Your Rights

Under the GDPR and CCPA (where applicable), you may exercise the following rights in relation to your personal data:

– Right of Access: Request confirmation as to whether we process your personal data and obtain access to it.

– Right to Rectification: Request correction of inaccurate or incomplete personal data.

– Right to Erasure: Request deletion of your personal data, subject to applicable legal exceptions.

– Right to Restrict Processing: Request the restriction of data processing in certain circumstances.

– Right to Data Portability: Receive a structured, commonly used, and machine-readable format of your personal data to transmit it to another controller where technically feasible.

– Right to Object: Where processing is based on legitimate interests or marketing, you may object at any time.

– Right to Non-Discrimination: Under CCPA, you have the right to receive equal service and price even if you choose to exercise your privacy rights.

To exercise these rights, contact us at [email protected]. We will respond to verified requests under the timelines prescribed by applicable law.

6. Security Measures

We employ a comprehensive range of technical and organizational safeguards to help protect your personal data:

– Data Encryption: All personal data shared over our platform is protected using secure socket layer (SSL) technology.

– Access Controls: Access to your personal data is restricted to authorized personnel who are subject to confidentiality obligations.

– Regular Backups: We maintain secure and encrypted backup systems to safeguard data integrity.

– Staff Training: All personnel receive training on privacy responsibilities and data protection best practices.

7. International Transfers

Where we transfer your personal data to countries outside the European Economic Area or your jurisdiction, we do so under appropriate safeguards, including:

– Standard Contractual Clauses approved by the European Commission;

– Certification mechanisms recognized by relevant regulatory bodies; and

– Other legally recognized transfer tools.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purpose for which it was collected or to comply with legal, regulatory, or contractual obligations. Retention schedules include:

– Usage Data: Up to 12 months from collection;

– Account and Transaction Data: Retained for a minimum of 7 years to comply with tax and legal obligations;

– Communication and Support Data: Retained for up to 3 years from last interaction;

– Preference and Marketing Data: Retained until you withdraw your consent or unsubscribe.

9. Cookie Policy

We use cookies and similar technologies on fantastickidstoys.com to enhance your experience and deliver tailored services. These cookies may include:

– Essential Cookies: Required for core site functionality (e.g., shopping cart, login authentication);

– Functional Cookies: Improve usability by remembering your settings and preferences;

– Analytics Cookies: Help us understand user behavior and website traffic using third-party analytics tools (e.g., Google Analytics);

– Performance Cookies: Improve site speed and performance based on aggregated, anonymized data.

10. Cookie Management and Legal Compliance

Upon visiting our website, you will be presented with a cookie banner that requests your consent for non-essential cookies, in accordance with GDPR requirements. You can manage your cookie preferences at any time via browser settings or by accessing the cookie settings interface provided on fantastickidstoys.com.

For residents of California, you have the right to opt out of the sale or sharing of personal information related to cookies through the “Do Not Sell My Information” link provided in the website footer.

11. Special Protections for Children Under 13

We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us at [email protected]. We will promptly take steps to delete such information from our systems.

12. Policy Updates & User Notifications

We reserve the right to update this Privacy Policy at any time in order to reflect changes to our practices or for other legal, operational, or regulatory reasons. Significant changes will be communicated via a notice on fantastickidstoys.com or through email if applicable. We encourage users to review this policy periodically.

13. Contact Information

If you have any questions, concerns, or requests in relation to this Privacy Policy or your personal data, please contact us at:

Email: [email protected]

We are committed to upholding the privacy rights of our users and ensuring that your personal data is processed lawfully, fairly, and transparently. Please feel free to reach out with any concerns regarding how your data is handled.